Jaush Care Support

When you need help, we're here.

Whether you need assistance with a claim, want to access one of your member services, or simply need help understanding what to do next — Jaush Care is here to help you navigate it.

Need help with a claim?

If you need to make a claim or require assistance with a claim-related matter, contact Jaush Care. We will help coordinate the request with the respective insurer or authorised intermediary.

Need a healthcare service?

Doctor consultations, medicine savings and diagnostic services are accessed through the partner service platform made available with your membership.

Something else?

If you're unsure where to start, simply reach out to us. Tell us what you need help with and we'll guide you to the appropriate channel.

Claims assistance

We'll help you navigate the process.

Jaush Care helps you connect with the appropriate insurer or authorised intermediary for applicable claim-related assistance. The final assessment, approval and settlement of any claim remains with the respective provider as per the applicable policy terms and conditions.

Get in touch

Call, WhatsApp or email us with your requirement.

We understand your request

Our support team will understand the requirement and help route it appropriately.

Connect with the appropriate provider

Where applicable, the request is taken up with the respective insurer or authorised intermediary.

Track and assist

We remain available to help you understand the next steps and navigate the process.

Your membership services

Many everyday healthcare services are just a login away.

Eligible members receive access credentials for the applicable partner service platform. Use your registered mobile number to log in and access the services available under your membership.

Doctor on Call

Access eligible doctor consultation services through the partner platform using your registered mobile number.

PARTNER PLATFORM

Medicines

Access applicable medicine savings and related services through the partner platform associated with your membership.

PARTNER PLATFORM

Diagnostics

Access applicable diagnostic services and savings available under your membership through the partner platform.

PARTNER PLATFORM

Please note: Jaush Care facilitates support and access to applicable membership services. Insurance-related benefits, where applicable, are provided, arranged or fulfilled by the respective insurer, licensed/authorised intermediary or applicable service provider. Claims are subject to the respective provider's policy terms, conditions, eligibility, limits, exclusions and applicable laws.